Privacy Statement

The protection of your personal data is, of course, important to us. In this Data Protection Policy, we inform you of the most important aspects of data processing as it relates to our website. If you have additional questions, please e-mail us at info@prinux.com.

 

Data processing site
Data will primarily be processed in Austria, another Member State of the EU or the EEA, or in Switzerland, if necessary. The Commission has determined that there is an adequate level of protection in Switzerland in an adequacy decision (Article 45(3) GDPR).

 

Operator and location of the servers
The prinux websites are operated by prinux Internet Printing Service GmbH, Kirchengasse 23, 1070 Vienna, Austria. In addition, external service providers are hired to operate individual websites (e.g. my.prinux.com). The servers are located in the offices of our company and/or the offices of specialised companies – which are required to ensure strict data protection. We have concluded data processing contracts with the appropriate providers.

 

Contacting us
If you contact us by filling out the form on the website or by e-mail, we will store the data you provide for six months (CRM system) for the purpose of processing your request and for follow-up questions.

 

Data collection
prinux does not collect the personal data of unregistered website visitors. However, the visitor’s IP address is recorded, and data regarding the pages accessed, the dwell time and the operating systems and web browsers used are logged. The sole purpose of this is to record the visitor’s surfing habits and optimise the website on an ongoing basis.

In our web shops, we use cookies to store the subscriber’s IP data for the purpose of simplifying the shopping process and for subsequent contract processing. When you place an order, your personal master data (name, acad. title, functions) and your communication data (e.g. telephone, e-mail) are stored. In addition, we also store the following data for the purpose of contract processing: the content entered by the user with respect to the design of the printed matter (e.g. the name that will appear on a business card) and any additional billing and/or delivery address (e.g. if they differ from that of the customer).

The data you provide is needed for contract fulfilment or to implement pre-contractual measures. Without this data, we cannot enter into a contract with you. No data is transmitted to third parties, with the exception of processors within the meaning of the GDPR for the purpose of order fulfilment, banking institutions/payment services providers for the purpose of debiting the purchase price, transport/shipping companies for delivery of the goods, and tax advisors or government authorities to meet our legal obligations.

 

Retention of data
We store the personal data provided to us and the processing results for as long as we must provide a warranty for our services or are required to do so by mandatory statutory obligations. In addition, prinux stores the personal data needed for convenient repeat orders or other orders of products for as long as we expect follow-up orders from you, and you have issued no instructions to erase the data.
Copies or duplicates of the data will only be created as back-up copies to the extent this is necessary to ensure proper data processing.

 

Cookies
Our website uses cookies. They are small text files, which are placed on your terminal with the aid of the browser. They do no harm.
We use cookies to make our offerings more user-friendly. Some cookies remain on your terminal until you delete them. They enable us to recognise your browser when you next visit us.
If you do not desire this, you can set your browser to inform you of the placement of cookies so that you can permit this on a case-by-case basis.
The deactivation of cookies can limit the functionality of our websites.

 

Google Analytics
Our websites use Google Analytics, a web analysis service of Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (‘Google’). The use includes the Universal Analytics operating mode. This makes it possible to assign a pseudonymous user ID to data, sessions and interactions across multiple devices and thereby analyse the activities of a user across devices.
Google Analytics uses cookies. The information generated by the cookie regarding your use of this website is generally transferred to a Google server in the USA and stored there. However, when IP anonymisation is activated on this website, Google first truncates your IP address within the Member States of the European Union or in other Treaty States of the Agreement on the European Economic Area. Only in exceptional cases is the full IP address transmitted to a Google server in the USA and truncated there. The IP address transmitted by your browser for Google Analytics is not merged with other Google data. Google uses this information on behalf of the operator of this website to analyse your use of the website, to compile reports on website activities and provide additional services associated with website use and Internet use to the website operator. These purposes constitute our legitimate interest in processing the data. The legal basis for the use of Google Analytics is Section 15(3) TMG [Tele-Media Act] or Article 6(1) lit f GDPR. The data sent by us, which is linked with cookies, user identifiers (e.g. user IDs) or advertising IDs, is automatically deleted after 26 months. Data that has exceeded its retention period is automatically deleted once per month. You can find additional information regarding terms of use and data protection at https://www.google.com/analytics/terms/de.html and https://policies.google.com/?hl=de.

You can prevent the storage of cookies by changing the settings on your browser software. However, we must point out that, in this case, you may not be able to make full use of all the functions of this website. In addition, you can prevent Google’s acquisition of the data relating to your use of the website, which is generated by the cookie (including your IP address), and the processing of this data by Google by downloading and installing the Browser-Add-on. Opt-out cookies will prevent the recording of your data when you visit this website in the future. To prevent recording by Universal Analytics across various devices, you must opt-out on all the systems you use.

We have entered into an appropriate data processing contract with the provider.
The relationship with the web analysis provider is based on an adequacy decision by the European Commission (EU-US Privacy Shield).
The data is processed in accordance with the statutory provisions of Section 96(3) TKG [Telecommunications Act] and Article 6(1) lit a of the GDPR (consent) and/or (legitimate interest). Our interest within the meaning of the GDPR (legitimate interest) is to improve our offering and our website. The user data is stored for 26 months.

 

Newsletter
You can subscribe to our newsletter on our website. To do so, we need your name (so we can address you properly) and your e-mail address as well as a declaration that you agree to subscribe to our newsletter.
At the time of registration or at any time thereafter you can decide whether we may monitor your opening and reading of our newsletters in your case.
As soon as you are registered for the newsletter, we will send you a confirmation e-mail with a link for you to confirm registration.
You can cancel the newsletter subscription at any time. Please send your cancellation notice to the following e-mail-address: info@prinux.com. We will then promptly delete the data you provided in connection with receiving the newsletter.

 

Data Protection Officer
Under Article 37(1), prinux is not required to appoint a Data Protection Officer. Mr Kurt Egger, Managing Director, Tel. +43 1 353 2280, kurt.egger@prinux.com, is designated as the contact person for the controller (Data Protection Coordinator).

 

Technical and organisational measures
prinux provides security in accordance with Articles 28(3) lit c and 32 GDPR, particularly in conjunction with Article 5(1) and (2) GDPR, and ensures a level of protection commensurate to the risk in terms of the confidentiality, integrity, availability and resilience of its systems.
prinux imposes a duty of confidentiality on all persons engaged in data processing before they commence their activities if such persons are not already subject to an appropriate statutory duty of confidentiality. We have required all persons entrusted with data processing to refrain from disclosing personal data with which they have been entrusted or which is made available to them solely based on their professional employment, irrespective of any other statutory duty of confidentiality, unless there is a legally permissible reason to transmit/disclose the data. In particular, the duty of confidentiality of persons assigned to data processing shall remain in effect after the end of their employment and their departure from prinux.

 

Your rights
In general, you have the right to information, rectification, erasure, restriction, data portability, revocation and objection. If you believe that the processing of your data violates data protection law or that your data protection law rights have been otherwise violated, you can lodge a complaint with the supervisory authority. In Austria, this is the Data Protection Authority.
You can reach us by using the following contact data: prinux GmbH, Kirchengasse 23, 1070 Vienna, Austria, Tel.: +43-1-3532280, Tel.: +43 1 353 2280, e-mail:  info@prinux.com